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Privacy Policy

OUR COMMITMENT TO YOU

At LocalFriend (owner of Statistical Fantasy Sports), your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful connections.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.
We do not compromise with your privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that no decision is taken without respect for your privacy.

We strive to be transparent in the way we process your data. Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies. We take the exact opposite approach: we have written our Privacy Policy and related documents in plain language. We actually want you to read our policies and understand our privacy practices!

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PRIVACY POLICY

Welcome to LocalFriend’s Privacy Policy. Thank you for taking the time to read it.
We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

This Privacy Policy applies beginning October 25, 2018.
EFFECTIVE DATE: May 25, 2018

  1. WHO WE ARE
    LocalFriend, LLC
    660 4th St. #123
    San Francisco, CA 94107
    United States
  2. WHERE THIS PRIVACY POLICY APPLIES
    This Privacy Policy applies to websites, apps, events and other services operated by LocalFriend. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.
  3. INFORMATION WE COLLECTIt goes without saying, we can’t help you develop meaningful connections without some information about you, such as basic profile details. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.Information you give us
    You choose to give us certain information when using our services. This includes:

    • When you create an account, yahoo will provide us with your email. This is the only piece of information that we store. All other information about your team is not stored by us and the data only lives locally on your app.
    • When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
    • When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.
    • When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
    • If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
    • If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
    • Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services. We collect all recommendations you make through chat, in order to understand how many people are recommending specific places.
  4. HOW WE USE INFORMATION
    The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.To administer your account and provide our services to you

    • Create and manage your account
    • Provide you with customer support and respond to your requests
    • Complete your transactions
    • Communicate with you about our services, including order management and billing

    To serve you relevant offers and ads

    • Administer sweepstakes, contests, discounts or other offers
    • Develop, display and track content and advertising tailored to your interests on our services and other sites
    • Communicate with you by email or mobile device about products or services that we think may interest you

    To improve our services and develop new ones

    • Administer focus groups and surveys
    • Conduct research and analysis of users’ behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior)
    • Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).

    To prevent, detect and fight fraud or other illegal or unauthorized activities

    • Address ongoing or alleged misbehavior on and off-platform
    • Perform data analysis to better understand and design countermeasures against these activities
    • Retain data related to fraudulent activities to prevent against recurrences

    To ensure legal compliance

    • Comply with legal requirements
    • Assist law enforcement
    • Enforce or exercise our rights, for example our Terms

    To process your information as described above, we rely on the following legal bases:

    • Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.
    • Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
    • Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.
  5. YOUR RIGHTSWe want you to be in control of your information, so we have provided you with the following tools:
    • Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any question on those tools and settings, please contact our customer care team for help at cj@localfriendtravel.com.
    • Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
    • Deletion. You can delete your account by using the corresponding functionality directly on the service.

    We want you to be aware of your privacy rights. Here are a few key points to remember:

    • Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request by contacting admin@localfriendtravel.com.
    • Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us at admin@localfriendtravel.com.

    For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
    Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
    Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.

    • Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
    • Accountability. In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
  6. RESIDENTS OF CALIFORNIA
    If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request to admin@localfriendtravel.com. Please allow 30 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.
  7. HOW WE PROTECT YOUR INFORMATION
    We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
    We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
    We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately by contacting cj@localfriendtravel.com.
  8. HOW LONG WE RETAIN YOUR INFORMATION
    We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
    In practice, we delete your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:

    • we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
    • we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
    • there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
    • the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.

    Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

  9. CHILDREN’S PRIVACY
    Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please email admin@localfriendtravel.com.
  10. PRIVACY POLICY CHANGES
    Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
  11. HOW TO CONTACT US
    If you have questions about this Privacy Policy, you can reach us at admin@localfriendtravel.com
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